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Paperless Road Policing: New Zealand Police's Implementation of Digital Infringement Notices and Traffic Crash Reporting Using Smartphones
In 2016, New Zealand Police transitioned fully from the use of paper forms to issue traffic infringement offence notices (ION) and complete traffic crash reports (TCR) to dedicated smartphone applications developed on the Apple iOS platform. A baseline time-and-motion study indicated that a significant mean time saving of 40% was associated with digital notice completion over paper forms, which annualised equates to freeing up about 30 full time staff. The implementation of Mobility for both IONs and TCR shows major potential for delivering more efficient Policing. The current paper provides a detailed overview of the development and implementation of Mobility.