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Using Instructional Videos to Promote Correct Use of Child Restraint Systems: Qualitative Consumer Input and Quantitative Testing

Hall, A., Ho, C., Keay, L., McCaffery, K., Hunter, K., Charlton, J., Hayen, A., Bilston, L., Brown, J.

Child Restraints

ARSC conference 2017

Despite efforts to increase best-practice child restraint system (CRS) use, incorrect use remains a significant threat to child passengers. Although users are receptive to audiovisual instructions, current videos are not designed based on user needs and there is no research on how to increase adoption of information delivered by video. We developed instructional videos using a novel method of consumer-input and testing, with accompanying guidelines for use by manufacturers. This paper presents a summary of the qualitative input into the first prototype of new videos and preliminary observations from the iterative testing process used to refine the videos for translation.