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Integrating Human Factors and Systems Thinking for Transport Design: Rail Level Crossing Case Study
Rail level crossings (RLXs) represent an intractable problem. Safety gains achieved through traditional approaches appear to have plateaued. We describe a program of research that took an innovative research approach to this longstanding problem. This involved integrating human factors and systems thinking methods to provide a whole of design lifecycle approach to analyze the performance of existing RLXs, design novel RLX environments, and evaluate and test these designs. The research program culminated in a series of tested design concepts, recommendations for further research into promising infrastructure changes, as well as recommendations for improving management of RLXs more generally.